Shipping policy

Shipping Policy

Last Updated: August 8, 2026

At SahiBuy, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how orders placed through SahiBuy.shop are processed, shipped, and delivered.

1. Shipping Method

SahiBuy currently offers:

  • Standard Shipping: 5–14 business days

Shipping availability may vary depending on the delivery location, product availability, and other factors.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Please note that order processing time is separate from the delivery timeframe. The 5–14 business day delivery period begins after the order has been processed and dispatched.

During sales, promotional periods, holidays, or periods of unusually high order volume, processing may take slightly longer.

3. Delivery Time

Once your order has been processed and dispatched, the estimated delivery time is:

5–14 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, transportation conditions, and other circumstances outside our reasonable control.

Delivery timeframes are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges will be calculated and displayed at checkout before you complete your purchase.

The applicable shipping cost may vary depending on the delivery location, order size, product type, or other relevant factors.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to monitor the progress of your shipment.

Please note that tracking information may take some time to become active after the package has been handed over to the courier.

6. Delivery Attempts

The courier may make multiple delivery attempts depending on its standard procedures.

Please ensure that the shipping address, phone number, and other delivery information provided at checkout are accurate and complete.

If the courier is unable to deliver the order because the recipient is unavailable or the provided information is incorrect, additional delivery attempts or charges may apply where applicable.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

SahiBuy is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If an order needs to be re-shipped because of an incorrect address, phone number, or other customer-provided information, additional shipping charges may apply.

8. Delayed Deliveries

Although we aim to deliver orders within the estimated 5–14 business day timeframe, unexpected delays may occasionally occur.

Delays may be caused by:

  • Courier or logistics delays

  • Severe weather

  • Public holidays

  • Natural events

  • High order volumes

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • Remote or difficult-to-reach locations

  • Other circumstances outside our reasonable control

If your order has exceeded the estimated delivery timeframe, please allow a reasonable additional period for delivery and use the available tracking information to check its status.

9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, building security, or other persons who may have accepted the package.

If the package still cannot be located, the shipment may need to be investigated with the relevant courier service.

SahiBuy will make reasonable efforts to assist with the investigation and determine an appropriate resolution.

10. Damaged Packages

If your package appears damaged when delivered, we recommend taking photographs or videos of the package and its contents.

If the product itself is damaged or defective, please refer to our Return & Refund Policy for information about requesting a replacement, return, or refund.

11. International Shipping

SahiBuy currently ships within India only.

We do not currently offer international shipping.

12. Delivery to Remote Areas

Deliveries to remote, rural, or difficult-to-reach locations may take longer than the standard estimated timeframe.

Additional delivery charges may apply in certain locations where supported by our shipping partners.

13. Order Cancellation Before Dispatch

If you wish to cancel an order, please do so as soon as possible after placing the order.

Cancellation requests may not be accepted once an order has been processed or dispatched.

If an eligible cancellation is approved after payment has been received, any applicable refund will be processed according to our Return & Refund Policy and the applicable payment method.

14. Multiple Products in One Order

If an order contains multiple products, the products may be shipped together or separately depending on availability, warehouse location, product type, or courier arrangements.

You may receive separate tracking information for different shipments.

15. Changes to This Shipping Policy

SahiBuy may update this Shipping Policy from time to time to reflect changes to our shipping services, delivery partners, procedures, or business practices.

Any updates will be posted on SahiBuy.shop with a revised “Last Updated” date.

Thank you for shopping with SahiBuy.